REFUND POLICY

Effective Date: June 8, 2025

At Powell MusiCollab, we’re committed to providing high-quality music education and a collaborative learning environment. Because we reserve time and resources specifically for you, we have the following refund and cancellation policy:

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Private Lessons

Payment is due in advance or at the time of your scheduled lesson.

• Cancellations made at least 24 hours in advance may be rescheduled or credited.

• No refunds will be given for missed lessons or same-day cancellations unless due to an emergency, at our discretion.

• If we need to cancel a lesson, you will receive a full refund or the option to reschedule.

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Group Classes & Workshops

Group classes require advance registration and are non-refundable, unless:

• The class is canceled by Powell MusiCollab, in which case a full refund will be issued.

• A waitlisted student is able to take your place and you notify us at least 72 hours before the start date.

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Special Circumstances

We understand that life happens. If you experience an emergency or unexpected conflict, please reach out—we’re happy to work with you when possible.

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How to Request a Refund

Please email us with your request and the reason for the cancellation:
📧 paulapowellmusicollab@gmail.com
📧 jeffpowellmusicollab@gmail.com